July 27th, 2009 -- Posted in Shipping |
3. To ensure the timely receipt and return of images, borrowers are recommended to allow one week for shipping in either direction.
4. The photo collection is printed on hahnemühle paper, a museum-quality, archival fine art paper. The conditions of use and storage that best supports the quality of this paper is a temperature of 10 to 30°C (50°C – 86°F) at a relative humidity of 35 to 65%. There is no lamination on the printed collection, so the surface of image is susceptible to abrasion. Do not store the photos near sharp, unstable, or liquid objects. Do not store the photos in direct sunlight because the ink is susceptible to change.
5. When the collection is not in use, keep the photos individually covered in glassine paper and in the polyester bag. The borrower of the photos should ensure that the photos arrive covered in glassine paper and be returned in the same conditions as they were received.
6. Wrapping instructions: All photos will arrive covered and protected by a single sheet of glassine paper and encased in a polyester bag. Glassine paper is intended for general conservation use, and will help prevent surface scratches, fading, and add protection. Photographs must travel and be returned in the same conditions in which they arrived. Do not tape or add tape to any of the materials.
July 25th, 2009 -- Posted in Shipping |
In accordance with the Exhibition Terms of Use all borrowers who wish to use RugMark’s Faces of Freedom photographs take full responsibility for all associated shipping and handling costs and guarantee payment for any damages incurred during the transportation, exhibition and handling of these images.
RugMark will ensure that Faces of Freedom photographs are packaged for pick up and delivery in custom art crates. Crates provided are to be used solely for shipping Faces of Freedom photographs and all images must be properly wrapped before crating for return shipping to RugMark.
RugMark has prepared the following set of recommendations to help you prevent damage during shipment or photo use.
- Borrower may select shipping company and method at their discretion but must ensure that delivery tracking and confirmation is included. To answer shipping questions about weight and dimensions please estimate that an empty crate is approximately 65 lbs. and every image is approximately 5 lbs. The exact dimensions of the crate are 24.38”(H) x 14.75”(W) x 34.48”(L). RugMark requires that written confirmation of delivery be provided via fax or email. Though various shipping methods exist, RugMark recommends FedEx Ground Shipping because the online tracking, pickup/delivery, and delivery confirmation signature system is a secure method to minimize the risk of damage or loss. For your convenience, RugMark will include a FedEx form in the exhibition crate(s).
- Borrowers will determine the pick up and return dates of the Faces of Freedom photographs.
Photographs will be shipped from RugMark USA, 2001 S Street, Suite 430,
Washington, DC, 20009 to the location provided by the borrower and then returned to
RugMark. If the borrower does not return the photographs by the provided date, the
security deposit will not be returned and remain as proceeds to RugMark.
July 21st, 2009 -- Posted in Communication, Shipping |
To ensure that everything runs smoothly, it is important to inform the venue representatives about the time and date of pick up or delivery and the name of the company, its phone number and contact person’s name. It is also helpful to provide each venue with a list of all participants in this project so that they can contact each other if there is a delay, if they have questions, or if they just want to talk.
Below are things to remind the venues when preparing for shipment:
• If they do not get a call from the shipper at least 24 hours before the scheduled pick up or delivery, they should call the shipper or previous venue to find out what is going on. Chances are the company just forgot to call, but it may be something else. It is worth checking.
• Prepare a place inside to receive and store the crates before installation that is clean and kept at room temperature. It is better to err on the side of colder rather than hotter. The crating materials can warp or crack if kept in an overly warm area. The goal is to ensure that the crates and exhibit panels are not exposed to extremes in weather or environmental conditions.
• Let the last venue of your state’s tour know that they will need to be in touch with SITES’ shipper about final pick up date for the exhibition.
If you have any questions, please feel free to contact Terri Cobb at (202) 275-1260.
