People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
August 27th, 2010 -- Posted in Communication | 10 Comments »People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
- ISBN13: 9780671622480
- Condition: New
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A wall of silent resentment shuts you off from someone you love….You listen to an argument in which neither party seems to hear the other….Your mind drifts to other matters when people talk to you…. People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, o
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Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series)
THE HARVARD BUSINESS REVIEW PAPERBACK SERIES is designed to bring today’s managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious business people in organizations around the globe. With topics that include how to run a successful meeting, change frontline employees’ behavior, and build effective management teams, Harvard Business
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