Archive for July 25th, 2009

Guide to Shipping & Handling – part 1

July 25th, 2009 -- Posted in Shipping | No Comments »

In accordance with the Exhibition Terms of Use all borrowers who wish to use RugMark’s Faces of Freedom photographs take full responsibility for all associated shipping and handling costs and guarantee payment for any damages incurred during the transportation, exhibition and handling of these images.

RugMark will ensure that Faces of Freedom photographs are packaged for pick up and delivery in custom art crates. Crates provided are to be used solely for shipping Faces of Freedom photographs and all images must be properly wrapped before crating for return shipping to RugMark.

RugMark has prepared the following set of recommendations to help you prevent damage during shipment or photo use.

  1. Borrower may select shipping company and method at their discretion but must ensure that delivery tracking and confirmation is included. To answer shipping questions about weight and dimensions please estimate that an empty crate is approximately 65 lbs. and every image is approximately 5 lbs. The exact dimensions of the crate are 24.38”(H) x 14.75”(W) x 34.48”(L). RugMark requires that written confirmation of delivery be provided via fax or email. Though various shipping methods exist, RugMark recommends FedEx Ground Shipping because the online tracking, pickup/delivery, and delivery confirmation signature system is a secure method to minimize the risk of damage or loss. For your convenience, RugMark will include a FedEx form in the exhibition crate(s).
  2. Borrowers will determine the pick up and return dates of the Faces of Freedom photographs.
    Photographs will be shipped from RugMark USA, 2001 S Street, Suite 430,
    Washington, DC, 20009 to the location provided by the borrower and then returned to
    RugMark. If the borrower does not return the photographs by the provided date, the
    security deposit will not be returned and remain as proceeds to RugMark.