Communication is the Key
July 21st, 2009 -- Posted in Communication, Shipping | No Comments »To ensure that everything runs smoothly, it is important to inform the venue representatives about the time and date of pick up or delivery and the name of the company, its phone number and contact person’s name. It is also helpful to provide each venue with a list of all participants in this project so that they can contact each other if there is a delay, if they have questions, or if they just want to talk.
Below are things to remind the venues when preparing for shipment:
• If they do not get a call from the shipper at least 24 hours before the scheduled pick up or delivery, they should call the shipper or previous venue to find out what is going on. Chances are the company just forgot to call, but it may be something else. It is worth checking.
• Prepare a place inside to receive and store the crates before installation that is clean and kept at room temperature. It is better to err on the side of colder rather than hotter. The crating materials can warp or crack if kept in an overly warm area. The goal is to ensure that the crates and exhibit panels are not exposed to extremes in weather or environmental conditions.
• Let the last venue of your state’s tour know that they will need to be in touch with SITES’ shipper about final pick up date for the exhibition.
If you have any questions, please feel free to contact Terri Cobb at (202) 275-1260.
